Thursday, February 09, 2012

Positioning Statement

MBD Credit Solutions is a leading independent provider of credit management solutions in Southern Africa.

MBD Credit Solutions’ core service is the collection of accounts receivables encompassing the entire credit cycle using both call centre based and legal collections.  MBD Credit Solutions has clients in both the private and public sector, with substantial portfolios of accounts receivables.  Inherent in this service is an option to acquire accounts receivables portfolios and MBD Credit Solutions views its strong balance sheet as a key differentiating factor in unlocking value for its clients.   

Ancillary services provided by MBD Credit Solutions to credit providers include administration, back-up service provider, consulting, data analysis and software.

MBD Credit Solutions regards its key asset as its employees, which number in excess of  2,000 nationwide, and is committed to the recruitment, development and retention of high calibre personnel. This provides a significant contribution to addressing high rates of unemployment in South Africa and positively impacts on the lives of these employees and many of their dependants.

MBD Credit Solutions seeks to provide superior services to its clients leveraging off:

  • World class systems and technology
  • Unrivalled consumer database
  • Leading credit and risk analysis
  • Uncompromising regulatory compliance, internal audit and quality assurance
  • Highly competent management and staff
  • Commitment to industry research, technology and best practice
  • Substantial investment in skills development and employee benefits
  • State-of-the-art back-up and disaster recovery processes

MBD Credit Solutions has built a first rate track record of providing customised, pioneering and innovative solutions to clients. Furthermore, MBD Credit Solutions believes its future will be assured only by:

  • Continuing to provide superior performance
  • Maintaining the highest level of ethics and integrity
  • Understanding clients needs and tailoring solutions appropriately
  • Compliance with all laws and regulations

MBD Credit Solutions aims to render appropriate returns to clients and shareholders whilst interacting with all stakeholders in a professional, honest and dignified manner.

Vision Statement

Clients will value MBD Credit Solutions as an independent empowered, collaborative partner, operating as a performance driven, professionally managed, credit management solutions business, which adheres to the highest standards of legal compliance, governance and ethics.

Debtors will regard MBD Credit Solutions as a firm but fair spokesperson of the company or organisation with which they incurred debt.

Staff will regard MBD Credit Solutions as a favoured employer in the credit management services industry, providing attractive performance oriented career prospects and equitable extrinsic and intrinsic rewards.  

Shareholders will regard MBD Credit Solutions as a niche investment, providing self funded organic growth and superior sustainable returns.

Regulatory and statutory authorities will regard MBD Credit Solutions as a patriotic South African company, compliant with the letter and spirit of all laws, regulations and standards.

The community will regard MBD Credit Solutions as a compassionate South African company, which plays a small but effective part in the selected development of underprivileged citizens.

Geographical Presence

MBD Credit Solutions offers a national branch infrastructure in the following regions:

  • Johannesburg (head office)
  • Cape Town
  • Durban
  • Polokwane
  • Klerksdorp
  • Kimberley
  • Rustenburg
  • Botswana

MBD Credit Solutions Values

  • Integrity

  • Respect

  • Competence

  • Innovation

© 2012 MBD Credit Solutions. A member of the Transaction Capital Group  Privacy Statement  Terms of Use  Access to Information
© 2012 MBD Credit Solutions. A member of the Transaction Capital Group