Thursday, February 09, 2012
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Accounts Receivable Management Infrastructure

  • Call Centre: Total of 1100 seat call centre; utilised as 2200 seats over two shifts in seven different service centres.
  • Training Centre:100 seat training centre; soft skills and call centre skills training.
  • Commercial Recovery Centre: Team of experienced collectors with specialised knowledge pertaining to commercial collections.
  • Litigation services: Provided by contracted law firm Munnik Basson Dagama Incorporated.
  • Accounts Receivable Management Software Solutions: Proprietary accounts receivable management software; acknowledged as world standard but proudly South African developed software
  • Credit and Risk team: statisticians building scorecards and leveraging of our extensive data base, as well as developing and executing debtors’ management and collections strategies.
  • Human Capital: Staff complement in excess of 2000 people with over 90% previously disadvantaged individuals.
  • Committed Funding Lines: MBD Credit Solutions was the pioneer of the country’s first successful distressed debt securitisation and has received a zaaAA credit rating. Committed funding lines are used to purchase consumer debt.
  • Business Continuity and Back- Up / Standby Administration Infrastructure: Power generators ensuring uninterrupted operations during power outages with off site back-up facilities.

     

 
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© 2012 MBD Credit Solutions. A member of the Transaction Capital Group